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Human Experience Platform

8.HX PLATFORM

Make automated advice more personal with the 8select Human Experience Platform.

EXPERTS DELIVER PERSONAL ADVICE ALONG THE WHOLE CUSTOMER JOURNEY

...tailored to your customers needs.

In the 8.HX platform backend you get detailed customer profiles generated, as well as KPI reports on how your recommendations perform. The platform also extracts the reason for individual user interactions, provide you with customer insights that are particularly valuable in your online marketing, thus increasing the relevance and awareness in your customer communication.

PRODUCTS

Integrate the 8select widgets at desired touchpoints along the whole customer journey

EXPERTS RECOMMEND COMPLEMENTARY PRODUCTS with 8.SET

Experts present a set of complementary products in various contexts, offer alternatives or show products on topic pages or blogs, thus increasing cross-selling.

Best performing touchpoints:

  • Product page
  • Shopping Cart
  • Topic page
  • Home page (e.g. "Look of the week")

EXPERTS ADVISE ON PRODUCT SEARCHES
with 8.CHOICE

Experts capture the context of the customer's product search, share their knowledge about the specific products and present a curated product list. Customers can easily compare and select the product that suits their needs best.

Best performing touchpoints:

  • Category page
  • Home page
  • Product page 

EXPERTS DEFINE SIMILAR PRODUCTS
with 8.SIMILAR

Experts define why products are similar and decide what is suitable for the same purpose. They inspire your customers and help them find alternative products to a selected item.

Best performing touchpoints:

  • Product Page
  • Shopping Cart
8.similar recommendation

Get to know the platform's backend

Discover the platform and learn how it works in a free demo with our product specialists

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