Offer your customers a unique shopping experience with high-quality product recommendations from experts. With the Human Experience Platform 8.HX, we provide online retailers with a scalable SaaS solution that integrates seamlessly with their online store. We give you an easy-to-use tool that significantly reduces the manual effort required to create cross-category product sets. Thanks to our unique technology with ongoing inventory and price comparison, Category, Marketing and Shop Manager always have full control about the quality of the product recommendations that are delivered.
With 8.HX you reach your customers along the entire customer journey. Give them high-quality, personalized product recommendations at the touchpoints of their choice: e.g. online shop, e-mail, social media. The result: stronger customer loyalty, larger shopping baskets and sustainable sales increases.
Help your customers to make better buying decisions when shopping online with product recommendations tailored to their needs. On average, 8SELECT customers achieve 39% larger shopping carts with less returns.
Ensure a higher return rate, more purchases and a sustainable increase in sales of up to 8% with targeted marketing activities as well as personalized up- and cross-selling on all channels.
Present experts and impress with an extraordinary shopping experience by advising and informing your customers. Build strong customer relationships and increase your customer lifetime value..
Support your customers with your experts (e.g. influencer, product expert, content manager) while they are shopping. Bring human product expertise to the entire customer journey - onsite and offsite.
Save time and resources in the complex creation of product recommendations and product sets. Define rules that are important to you and then let the platform work and learn for you. Keep full control at all times.
Get to know the needs of your customers better. Get insights into their shopping behaviour. Create comprehensive performance reports with the most important KPIs for your daily optimization.
Ann-Kathrin von Flotow
Online Marketing Manager, VAUDE
Senior Product Manager, Outletcity Metzingen
"The Value of the Customer Experience, Quantified", Harvard Business Review
PWC Consumer Intelligence
episerver Commerce Report